KoffeeChat
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Messages

Talk to the people you're having coffee chats with.

Messaging

Settings and safety

Frequently asked questions

Why can't I message a shepherd yet?

You can message a shepherd once they accept your coffee chat or write to you first, or straight away if they've switched on Open profile. Until then, book a coffee chat: the shepherd can write to you as soon as you've sent your request.

Read more: Who you can message

How do I block someone?

Open the conversation, press the Conversation options menu (three dots) and choose Block, then confirm. Neither of you can send messages there until you unblock them. To tell us about it, choose Report this conversation from the same menu.

Read more: Blocking or reporting a conversation

How do I stop emails about new messages?

In Messages, press Message settings and switch off emails. Talents can also do it under Messages in Settings → Notifications. New messages still show in Messages and in your notifications.

Read more: Message emails and Open profile

Can KoffeeChat read my messages?

Our team doesn't read your messages. If you report a conversation, we look at what you tell us about it so we can help.

Read more: Blocking or reporting a conversation

Still need help?

Sign in and report a problem, or email us at hello@koffeechat.com.