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Guides and answers for talents, shepherds and organisations on KoffeeChat.
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For talents
Explore industries and real companies, open company pages and write reviews.
10 articles · 7 questions
Find a shepherd, book a chat in three steps and make the most of it.
17 articles · 13 questions
Your career ladder, other paths, growth plans and hand-picked resources.
11 articles · 8 questions
Your profile page, your CV and LinkedIn, and exactly what shepherds can see.
7 articles · 7 questions
How KoffeePoints work, what each plan includes and how billing works.
7 articles · 8 questions
For everyone
Talk to the people you're having coffee chats with.
5 articles · 4 questions
How chat ratings, Kofi summaries and company reviews work.
5 articles · 4 questions
Signing in, your details, notifications and deleting your account.
7 articles · 4 questions
Report a problem, follow up on a report and reach the team.
6 articles · 7 questions
Frequently asked questions
See all questionsIs KoffeeChat free?
Yes, it's free to start, and coffee chats themselves are free: shepherds volunteer their time. The Free plan includes 2 coffee chats in total and 20 KoffeePoints a month. Plus and Pro give you more chats every month and a bigger KoffeePoints allowance. Plus opens every public company, and Pro opens every company, public and private.
How do I book a coffee chat?
Go to Coffee Chats, press Book chat ☕ on a shepherd's card and follow three steps: pick a time, choose a topic and say what you'd like to discuss, then share any context and press Request coffee chat.
How much does a growth plan cost?
Creating a growth plan uses 2 KoffeePoints. Opening a plan you've already created, ticking tasks and browsing its resources are always free.
Who can see my profile?
Approved shepherds, in their Talents list, once you've finished setting up, unless you switch off Show my profile to shepherds in Settings → Privacy & visibility. Anyone you share your public profile link with sees the parts you choose in What visitors see on your Profile. Your CV, LinkedIn, growth plan and career ladder stay private until you switch them on or include them in a booking. Organisations see your profile only when you follow them or show interest in a role.
What are KoffeePoints?
Your monthly in-app allowance for things like requesting a coffee chat, opening a company profile on the Free plan or creating a growth plan. They have no cash value and can't be sold or transferred.
Are ratings anonymous?
Yes. A rating is shared only together with ratings from at least 3 different people, and people see an average, the most common chips and Kofi's summary, never who said what. Your written comment is never shown to the person you rated.
Who are shepherds?
Professionals a step or two ahead of you who volunteer their time for coffee chats. They aren't KoffeeChat staff, and what they share is their personal view, not professional, legal, financial or immigration advice. Every shepherd profile is checked by our team before talents can book it.
Can I be a talent and a shepherd?
Yes. As a shepherd you can plan your own next move on Grow, and book peer coffee chats with fellow shepherds from Network in the same three steps talents use. If you've also set up the talent side, Shepherd dashboard in your account menu takes you back to your shepherd pages.